India hosts regional forum to strengthen postal services

Postal service operators and key stakeholders from across the region have gathered in Jaipur for the inaugural Asian Pacific Postal Leaders Forum.

Organized by the Universal Postal Union (UPU) and India’s Department of Posts, and held from 19-21 March, the event focused on strengthening regional postal networks and tackling critical challenges in the sector.

The forum explored key themes such as South-South cooperation, financial inclusion through postal services, and the role of postal networks in supporting e-commerce. Discussions also delved into innovative logistical solutions, including the use of drones and advanced technologies to improve delivery efficiency, particularly in remote or challenging terrains. 

Another highlight was India Post's IT modernization efforts, including the introduction of the Digital Address Code to enhance address accuracy and delivery efficiency.

The forum also emphasized the importance of postal networks in providing government and social services, especially in rural areas, ensuring the effective distribution of welfare benefits. Through panel discussions and interactive sessions, participants shared best practices, explored new technologies, and collaborated on solutions to meet the evolving demands of the postal sector.

The event underscored the importance of leveraging technology and innovation to build more resilient and efficient postal networks, with hosts India regarded as playing a crucial role in fostering regional cooperation and advancing postal infrastructure.

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